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Ticket-deflector — Triage a refund-after-cancel support ticket
claude-haiku-4-5
user ▸ Classify this support ticket and draft a reply if it's auto-respondable: 'I cancelled my Starter plan yesterday but got charged again for $29.'
Classification: (b) escalate to billing — duplicate-charge after a cancellation requires a finance review. Draft reply (held for billing review, not sent): Thanks for flagging this — I'm pulling the cancellation and the new charge now so billing can confirm both in one pass. You'll get a refund + a written confirmation that the Starter plan is fully closed within one business day.
MonthlyAnnual
free
$0
- ✓5 vendor feeds
- ✓Basic feed access
- ✓7-day snapshot history
- ✓100 requests/day
- ✓JSON API access
POPULAR
starter
$29/mo
- ✓All 135+ vendors
- ✓Full content + diff access
- ✓90-day intelligence history
- ✓5,000 requests/day
- ✓REST API with auth
- ✓Intelligence analysis reports
pro
$99/mo
- ✓Everything in Starter
- ✓Webhook notifications
- ✓365-day intelligence history
- ✓50,000 requests/day
- ✓Custom vendor requests
- ✓MCP server access
- ✓Priority support
enterprise
$499/mo
- ✓Everything in Pro
- ✓500K requests/day
- ✓Up to 5 workspaces
- ✓50 private vendor registries
- ✓Breaking change webhooks
- ✓Session audit log export
- ✓Custom tool registry (500 tools)
- ✓Email support (48h SLA)
enterprise_plus
$999/mo
- ✓Everything in Enterprise
- ✓Unlimited requests + workspaces
- ✓Jade Agent OS API access
- ✓SSO (SAML/OIDC)
- ✓Real-time agent monitoring
- ✓Cost chargeback reports
- ✓SOC 2 audit log export
- ✓Dedicated support (4h SLA)
Compare plans
A detailed breakdown of what each tier includes.
| Feature | Free | Starter | Pro |
|---|---|---|---|
| Vendor count | 5 public | All 135+ | All + custom |
| Daily requests | 100 | 5,000 | 50,000 |
| History days | 7 | 90 | 365 |
| Intelligence reports | --- | Included | Included |
| Webhooks | --- | --- | Included |
| MCP server | --- | --- | Included |
| Custom vendors | --- | --- | Included |
| Support | Community | Priority |