event: message_start
data: {"type":"message_start","message":{"id":"msg_synthetic_ticket_deflector_001","type":"message","role":"assistant","content":[],"model":"claude-haiku-4-5-20251001","stop_reason":null,"stop_sequence":null,"usage":{"input_tokens":88,"output_tokens":0}}}

event: content_block_start
data: {"type":"content_block_start","index":0,"content_block":{"type":"text","text":""}}

event: content_block_delta
data: {"type":"content_block_delta","index":0,"delta":{"type":"text_delta","text":"Classification: (b) escalate to billing — duplicate-charge after a cancellation requires a finance review.\n\nDraft reply (held for billing review, not sent):\nThanks for flagging this — I'm pulling the cancellation and the new charge now so billing can confirm both in one pass. You'll get a refund + a written confirmation that the Starter plan is fully closed within one business day."}}

event: content_block_stop
data: {"type":"content_block_stop","index":0}

event: message_stop
data: {"type":"message_stop"}